EFFECTIVE COMMUNICATION

 

EFFECTIVE COMMUNICATION

Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended.

Effective communication includes:-

• -        Good listening
• -        Awareness of non verbal communication
• -        Recognizing communication barriers
• -        Focus on the positives
• -        Converse, not argue or debate
• -        Put the person in his/her best light
• -        50-50 sharing
• -        Give and take

The 7 Cs of effective communication

1. -        Clear
2. -        Concise
3. -        Concrete
4. -        Correct
5. -        Coherent
6. -        Complete
7. -        Courteous

Importance of effective communication:-

• -        Establishes effective leadership
• -        Helps in proceed of motivation and morale development
• -        Helps in smooth working
• -        Promotes cooperation and peace
• -        Acts as basis as coordination and cooperation
• -        Acts as basis for decision making
• -        Increase managerial efficiency

Benefits of effective communication at workplace:-

• -        Less misunderstanding
• -        Healthy workplace culture
• -        Non-threatening environment
• -        Solve conflicts easily
• -        Team spirit
• -        Increases self esteem
• -        Clear direction
• -        Strong teamwork
• -        Higher employee job satisfaction
• -        Business success